Who is eGunner?
EGunner, owned by Freedom Network Services, LLC, is entertainment shopping at its best! At eGunner, we offer an exciting and unique way to shop for firearms and related products. All products are new and in original packaging unless otherwise specified on the auction page.
How does an eGunner penny auction work?
First you have to register by creating an account and buy bids. It’s free to create an account and we give you 5 free bids to get acquainted with eGunner. When you buy bids, the price per bid will depend on which bid package you choose. The smaller bid packages are 75 cents per bid and the largest bid packages are 65 cents per bid. Then, you choose an item that interests you and bid. You may choose to place a single bid at a time or use the automated bidder. When the auction is over, if you are the highest bidder shown on the auction, you win!
How does an eGunner Promo auction work?
First you have to register by creating an account. It’s free to create an account. Once you have an account, the promo bids you receive will be added to your account. Then, you choose an item that interests you and bid. You may choose to place a single bid at a time or use the automated bidder. When the auction is over, if you are the highest bidder shown on the auction, you win!
How do I tell the difference between cash bid penny auctions and promo auctions?
The cash bid penny auctions are listed on the page for penny auctions and have flags noting them as rookie, intermediate, advanced or expert.
Promo auctions are listed on the promo auction page and have a flag that says promo.
I see cash bids and promo bids. What is the difference?
Cash bids are used for the penny auctions that are not Promo auctions. They may be purchased through the buy bids page. Cash bids have a 50 cents/bid placed rebate toward the purchase of the item if you do not win.
Promo bids are used only on the Promo auction, cannot be purchased, expire after 30 days and have no rebate value.
Can I buy Promo bids?
No, promo bids are not for sale.
How do I get Promo bids?
You receive promo bids by making an item purchase at Budsgunshop.com. One purchase per week that is a minimum of $50.00 before taxes and shipping will qualify for the 250 promo bids. The week is defined as Sunday through Saturday.
How are Promo bids added to my account?
After you place an order that qualifies for promo bids at Budsgunshop.com, you will receive an email with a link to collect your promo bids.
Do Promo bids expire?
Yes, promo bids expire 30 days after they are issued. Promo bids are issued the day the emailed link is emailed to you.
What if I wait to click on the Promo bids link?
The 30 days begins the day the email with the promo bids link is sent to you. If you choose to wait before clicking the link, you may not have the full 30 days prior to expiration.
Example: I get the link on Day 1 but do not click on the link to collect the bids for 7 days. Once you do collect the promo bids, they will expire in 23 days since you waited 7 days to collect the promo bids.
If you do not collect and/or use your promo bids in the 30 days from the date the link was emailed, the promo bids will expire and be removed from your account. The 30 days cannot be extended.
What if my Budmgunshop.com order is cancelled after receiving my promo bids?
If your order from Budsgunshop.com is cancelled for any reason, the promo auction(s) order(s) affiliated with those bids will be cancelled and not shipped.
How old do I have to be to register?
You may register at age 18 and you may bid on many of the items. However, you must be 21 to bid on some firearms. EGunner follows the federal firearm laws. Please do not bid on firearms if you are not old enough or are unable to receive the transfer.
Is there a limit to the number of accounts per household?
Yes, in order to keep a fair bidding platform for all, account limits are one per household. Your household is defined by your name, address, billing name, billing address and/or IP address. (Exceptions may apply and must be approved, in advance, prior to bidding, by eGunner.com - contact support for any questions).
How does buying firearms online work?
At eGunner, we follow all the federal firearm laws. Firearms are different from other items and must be shipped from FFL Dealer to FFL Dealer. All firearms are shipped from Budsgunshop.com to an FFL dealer that you choose during the checkout process. The receiving dealer will run the background check and do the transfer. If you are unable to pass the background check or receive the transfer, please do not bid on firearms.
Now that I’ve registered, how do I begin?
First you need to purchase bids. Once bids are purchased, you will see them in your bid account.
How do I place a bid?
There are two ways to place bids; manually or buy using the automated bidder. Manually bidding is done by clicking your mouse on the bid button. The automated bidder is shown on the auction page and can place bids for you. If you set the autobidder, you can still place manual bids if you choose.
What is the automated bidder and how does it work?
The automated bidder is a way to place bids when you are not available to be in front of your computer or choose not to place bids manually. Once the automated bidder is set, you can log out, turn off your computer or watch the auction. In order to set the autobidder, enter the auction price and the number of bids you would like to place. When the auction price reaches the price you entered, the autobidder will begin bidding for you. The autobidder will continue to bid until the auction closes, the bids are all used, your BIN (buy it now) price is $0.00 or you remove the autobidder. The autobidder will stop bidding if your account has a bid balance of zero. Please note: Regardless of the auction price, the autobidder will not begin placing bids for you until the auction is 15 or less seconds from closing.
If you set more than one automated bidder, be careful not to overlap your automated bidders. The automated bidder algorithm only checks to see if the price set is crossed and then begins bidding. It does not check to see if you have a different automated bidder already bidding. Setting overlapping automated bidders may cause you to bid more frequently than other bidders on the same auction.
You can check and remove your automated bidders in the My Account section after you login.
What if I do not see the automated bidder?
If you do not see the automated bidder please make sure you are logged in. You will not be able to view the automated bidder if you are not logged in.
You must be on the auction page to see and/or add bids to the automated bidder. It is not is visible from the home page.
On occasion, an auction does not have an automated bidder option. This will be noted on the auction page.
Can I change my automated bidder?
Yes, you can cancel it at any time. In the ‘My Account’ section, there is an autobidder tab which displays all information about your autobidders.
When using the autobidder, bids remain in your bid account until the autobidder places the bid. Then, each time the autobidder places a bid, one bid is removed from your bid account.
Please note: Your bid account must have at least the amount of bids you place in the autobidder.
How do I buy bids and what do bids cost? (Only for penny auctions not for promo auctions)
Bid prices range from 65 cents to 75 cents per bid, depending on which bid package you choose. Once you are on the buy bids page, simply click on your choice of bid pack and process the order. All bids sales are final and not refundable.
Is there a coupon code?
From time to time, eGunner will run a bid pack special. At that time, a coupon code will be made available.
How do I keep up with my bids?
At the top of the page by where you login, you will see the amount of bids in your bid account.
What happens when I place a bid?
Because eGunner is a penny auction and not a traditional type of auction, bidding is a little different than you may have experienced in the past. When you place a bid, three things may occur.
1. The price of the auction goes up by one penny.
2. The timer will reset by adding a few seconds to the clock. This is the equivalent of the auctioneer saying “Going Once, Going Twice...”
3. If nobody else bids, the auction will close and you will be the top bidder and win the auction. If someone else bids, the process begins again.
So, I’ve registered and bought bids, now what do I do?
Simply go to the auction of your choice and begin bidding!
I’ve won an auction, now what?
Fantastic! Now you need to process your order. There are two ways to find and pay for the auction. On the auction page, there is a pay button on the top right corner. Also, in your account, there is a won auctions section. You may go there and process your order.
What does the auction winner pay?
After the auction closes, the auction winner pays the auction closing price plus the shipping cost plus transfer fee if any.
What is the 90% Budsgunshop.com credit?
This is not an option for promo auctions.
On most products, excluding bid packs, you will have the option during check out to choose a Budsgunshop.com credit in lieu of the item.
How is the 90% amount calculated?
The 90% value is calculated by adding the auction value plus shipping quantity multiplied by 90%. For example: If the auction value is $100.00 and shipping is $2.00. The 90% calculation is the following: ($100.00 + $2.00) * 0.90 = $91.80.
How do I receive the Budsgunshop.com credit?
The Budsgunshop.com credit is a credit code of letters and numbers. It will be sent to you on the shipping email you receive from info@eGunner.com.
Does the Budsgunshop.com credit qualify for the cash discount at Budsgunshop.com?
No, the Budsgunshop.com credit does not qualify for the cash price listed at Budsgunshop.com.
According to Budsgunshop.com: The amount of a transaction funded with a Gift Card does not qualify for the cash discount price advertised on BudsGunShop.com. Gift Cards are instead applied to orders at our listed retail price. https://www.budsgunshop.com/catalog/product_info.php/products_id/411535980/buds+gift+card+credits
How long do I have to pay for my won auction?
You have 48 hours after the auction closes to pay for your item. Because some items are in high demand, we need the orders placed as soon as possible for processing.
What is the WatchList?
If you would like to be notified about an auction by email or text at a particular time, you can add your auction to the WatchList. The WatchList button is on the top right side of the auction page. You can review your WatchList items in the my account section.
Do you keep any credit card information on file?
Credit card information is not saved automatically by eGunner.com. You have the option of saving your credit card information. Credit card information, if saved, is encrypted.
What is BIN and how does it work?
BIN is an acronym for Buy It Now. BIN is not an option for Promo auctions. Each time you place a cash bid on an item, we offer you 50 cents credit/per bid placed toward the purchase of that item, if you do not win. You will see the BIN offer price on the auction page. BIN is for those who did not win the auction.
My BIN price went to $0.00. Why can’t I continue to bid?
In order to keep you from bidding more than necessary, once the BIN price is $0.00, you are locked out from bidding. At this time, you will need to process the order for $0.00.
Can I use BIN from one auction on another auction?
No. The BIN option is per auction and may not be combined or transferred to another auction.
Can I process BIN prior to the auction ending?
Yes, you may process your BIN order at any time. Once you process your BIN order, you will no longer be able to bid on that item.
How long do I have to process my BIN order?
We offer the BIN option for 48 hours immediately after the auction closes.
Does BIN count toward my win limit?
No. BIN is not a win so it does not count toward your win limit.
What if the firearm is not compliant in my state?
For cash bids: Please try to bid on items compliant in your state. If you live in a state that is very strict, you may bid on any firearm and receive a gift code for the 100% listed retail amount of the auction plus $10.00 of the shipping charge or a substitute firearm of equal cost that is compliant in your state. Please notify us that the item is not compliant in your state. https://egunner.desk.com/customer/portal/emails/new.
Promo bids do not qualify for the Buds credit if the item is not state compliant. Please do not bid on an item that is not state compliant. You can check with you local DOJ rules, a local FFL and/or at Budsgunshop.com. https://www.budsgunshop.com/catalog/state_restrictions.php
Note: If a promo auction order is processed and is found to be not state compliant, you will receive a refund of the auction closing price that was paid. Spent promo bids are not replaced.
How does it work when I win or BIN a firearm?
You will process the order. In the check-out process, you will have to choose a firearm dealer to receive the firearm and do the transfer for you. Firearms are shipped by Budsgunshop.com to a licensed firearm dealer.
What happens if I use BIN and the item is out of stock?
All Buy it Now items are subject to availability. If the item is out of stock or otherwise not available, the bidder will be contacted and receive a substitution or Budsgunshop.com gift credit for the amount equal to the auction item.
What if I do not see my FFL Dealer listed when I checkout?
You may add the information for your FFL Dealer when you check out. However, if the FFL dealer is not on the list of FFL Dealers at Budsgunshop.com, you must have the FFL Dealer send their licensing information to Budsgunshop.com in order for the firearm to be shipped. It is your responsibility to follow up with your FFL Dealer to insure that they have their information set up with Budsgunshop.com.
How long until my item is shipped?
Cash bids auctions are shipped as quickly as possible, once you process the order. Please allow 7-10 days for shipping.
Promo bids auction wins will ship approximately 7 business days after the order is placed.
How do I know you shipped my order?
We will send you an email to tell you the order has shipped and provide tracking information if it is available.
I see Rookie, Beginner, Intermediate, Advanced, Expert, Live and Featured auctions. What’s the difference?
Rookie auctions are always firearms and are for anyone who has never won a firearm. You may win one (1) Rookie auction per household. Once you have won one (1) Rookie auction, you are no longer a Rookie and must move on to other auctions.
Beginner auctions are for anyone who has won 50 or less total cash auctions.
Intermediate auctions are for anyone who has won 75 or less total cash auctions.
Advanced auctions are for anyone who has won 100 or less total cash auctions.
Expert auctions are for anyone and have no total win parameters.
Featured auctions are usually firearms or higher value items.
Live auctions are all auctions listed available for bidding; which include Rookie, featured and all other auctions.
Please note: If an auction is not showing as available in the live auctions section, it is not a bona fide auction and any bids will not be honored.
Are there win limits?
Yes there are win limits.
Your win limits can be viewed in the ‘My Account’ section and are the following:
Cash bids win limit: Bronze: 2 handguns, Silver: 2 rifles, Gold: 1 shotguns, 6 bid packs and 15 non-firearm, non-bid pack items per thirty (30) days rolling.
Promo bids win limit: One item per seven days rolling. Check your win limits in the my account section.
Do prom auctions have win limits?
Promo bids win limit: One item per seven days rolling. Check your win limits in the my account section.
When you are the top bidder on an item, the system views you as winning. If you are at your win limit, you may be locked out from bidding. You can check your win limits in the my account section.
If you look at the home page, there is a drop down menu with an option to see closed auctions.
Do you have customer support?
You may email at any time to Customer Support. Please note that emails sent after 9:00pm Eastern Time will not be answered until the next business day and emails sent on Friday will not be answered until the following Monday or next business day; excluding holidays.